Pindara Day Procedure Centre – Gold Coast

It’s our philosophy and mission to provide the best health care service possible.

We focus on meeting or exceeding our customers’ needs and expectations. In order to achieve this, our standard of Quality care must continually improve.
All staff participate in Quality Improvement activities at Pindara Day Procedure Centre.

 

Welcome

The staff and doctors of Pindara Day Procedure Centre would like to extend a warm welcome to you and your family. Our aim is to provide an excellent standard of service and to make your stay as pleasant as possible.

The website has been developed to provide you with as much information relating to the hospital’s facilities, services, your admission and stay here.

We recognise admission to hospital and surgery can be a daunting experience for patients. It is a time when a lot of information is given verbally.  When we are given so much information we often think of questions not at the time, but later.

We are here for any questions or concerns you may have and we would appreciate your feedback. We continually monitor this feedback and make improvements accordingly, so your input is important to us.  We would like to take this opportunity to thank you for choosing Pindara Day Procedure Centre.

Patient Care

To achieve a standard of patient care and service commensurate with the philosophy, mission and objectives of the PDPC.

Standards

To ensure all employees, visiting medical staff, allied health professionals and consulting staff work as a team to meet those standards.

Benchmark

To provide a benchmark or standard of governance which facilitates and guides the standard of care and practice.

Improvements

To facilitate and foster a culture of continuous improvement.

Pindara Day Procedure Centre

We aim to admit you to the day surgery approximately one hour prior to your procedure time, to allow for the nursing staff, anaesthetist and your doctor to see you.

Due to circumstances beyond our control, sometimes the waiting time may be longer. We apologise in advance if this happens but rest assured we will endeavour to keep you informed if there is such a delay.

Empathy

Expertise

Ethics

Education

Environmental Care

Excellence

Pindara Day Procedure Centre

Pindara Day Procedure Centre (PDPC) is a free standing day surgery located on the Gold Coast at Benowa – Benowa is five kilometres south of the business district of the Gold Coast and is four kilometres west of Surfers Paradise beach. The city of Brisbane is 50 minutes to the north and the New South Wales border is 30 kilometres to the south.

 

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